Your liability policy may have carved out AI
In January 2026 ISO's standard general-liability forms gained generative-AI exclusions. Read your endorsements before you assume a claim is covered.
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If your AI feature causes a loss and a customer sues, whether your liability policy responds now depends on a form number.
In January 2026 the Insurance Services Office, the standards body Verisk owns and whose forms most US commercial general-liability policies are built on, published a set of endorsements that exclude generative AI. Insurers can attach them at renewal. The fact that a Munich Re company launched a separate product this spring to cover “losses that some General Liability policies exclude” is a good sign some already have. The coverage you think you carry may read differently than it did a year ago, and the only way to know is to read the endorsement schedule.
What the new forms exclude
Three endorsements carry a January 2026 edition date, per the Big “I” Virtual University’s breakdown of the multistate filing:
| Form | What it excludes |
|---|---|
| CG 40 47 | Coverage A and B: bodily injury, property damage, and personal and advertising injury arising out of generative AI |
| CG 40 48 | Coverage B only: personal and advertising injury arising out of generative AI |
| CG 35 08 | Products/completed operations: bodily injury and property damage arising out of generative AI |
The scope is wider than the form names suggest. CG 40 48 defines generative AI as “a machine-based learning system or model that is trained on data with the ability to create content or responses, including but not limited to text, images, audio, video or code.” Then it removes Coverage B for any “personal and advertising injury” arising out of it. Personal and advertising injury is the bucket that catches libel, copyright, and privacy claims from marketing output. Which is to say the exclusion lands squarely on the AI-written blog post, ad, or social caption a small team is most likely to ship without a lawyer reading it first.
The exclusion opened its own market
Underwriters do not usually cut coverage and leave the demand unanswered. Two products launched within a month of the exclusions taking effect.
Mosaic launched cover built on Munich Re’s aiSure platform on February 26, 2026, offering up to EUR/USD/CAD 15 million in initial capacity for AI developers and vendors. It pays on defined AI performance failures, the errors and hallucinations that show up when a model misses a threshold, and it responds without a negligence allegation. It sits apart from cyber and tech errors-and-omissions cover rather than bolting onto them.
Three weeks later, Munich Re’s HSB launched AI Liability Insurance for small and mid-sized businesses. Its pitch is the mirror image of the ISO exclusion: it pays for the AI-related bodily injury, property damage, and advertising injury that general-liability policies now carve out. One Munich Re company is selling the coverage the standard forms just removed. The two moves are the same repricing seen from either side.
What underwriters will ask you to evidence
The specialty products underwrite on things you can measure. aiSure attaches to a model’s defined performance thresholds, so before a policy binds, someone has to state what “performing” means and prove the model stays inside it. If you have taken production readiness seriously, that evidence already exists. It is what the AI Production-Readiness Bar asks for: what the model is allowed to do, how you know it is within bounds, who approves a change. Underwriting is becoming another reader of that evidence, next to your customers’ procurement teams.
You bought the AI, and you still own the risk. What changed in early 2026 is that the risk-transfer market put a price on that ownership, and the price of a clean policy is governance you can show an underwriter.
Building that evidence — the thresholds, the oversight, an owner who can answer an insurer’s questionnaire without a fire drill — is what fractional platform leadership is for: senior review where the risk concentrates, without a full-time hire.
Questions this raises
Straight answers.
- Does my general-liability policy still cover AI?
- It depends on your endorsements. Since January 2026, the Insurance Services Office (Verisk's standard-forms body) has offered three generative-AI exclusions that most US commercial general-liability policies are built to accept: CG 40 47, CG 40 48, and CG 35 08. Insurers can attach them at renewal. Whether yours has is a question you can only answer by reading the policy, not by assuming last year's coverage carried over.
- What does the ISO generative-AI exclusion actually say?
- CG 40 48 adds one exclusion to Coverage B: the insurance does not apply to "'Personal and advertising injury' arising out of 'generative artificial intelligence'." It defines generative AI as "a machine-based learning system or model that is trained on data with the ability to create content or responses, including but not limited to text, images, audio, video or code." That definition is broad enough to reach AI-written marketing copy, blog posts, and social captions.
- Is there insurance built for AI failures?
- A specialty market opened in early 2026. On February 26, Mosaic launched cover built on Munich Re's aiSure platform, offering up to EUR/USD/CAD 15 million in initial capacity and paying out when an AI model fails to meet defined performance thresholds, without requiring a negligence finding. On March 18, Munich Re's HSB launched AI Liability Insurance for small and mid-sized businesses, covering the AI-related bodily injury, property damage, and advertising injury that general-liability policies now exclude.
- What do the new AI insurers underwrite on?
- Measurable performance. aiSure pays when a model misses clearly defined thresholds, which means someone has to define and monitor those thresholds before a policy attaches. That is the same evidence a production-readiness review produces: what the model is allowed to do, how you know it is staying inside those bounds, and who signs off when it changes.
Fractional Leadership
The writeup has a service behind it.
If this is your situation, the fractional leadership is where it gets fixed — by the person who wrote this.